58% of customers want a reliable alternative to calling when it’s time to do business (Source: Forrester). Watch our 30- minute session on demand to learn how you can offer a 24/7 SMS-based experience supported by Conversational AI to serve customers better while reducing strain on your team.
Our mini-webinar will explain how you can:
Why deflection to SMS?
How to maximize deflection with Chatbots
Demonstration of SMS deflection supported by Chatbots
How you can get started
VP of Client Engagement
Sofbang LLC
A multi-decade veteran of the IT integration space, Danny brings a wealth of knowledge from a wide variety of enterprise transformations. Under his watch, Sofbang has emerged as a true leader in chatbot technology across a variety of platforms. Danny specializes in helping businesses see the connection between theoretical technologies and real business gains.
VP of Technology
Sofbang LLC
Vivek has been an enterprise middleware specialist for over fifteen years and has been configuring and implementing cloud-based solutions since the invent of cloud computing. Vivek has helped numerous businesses adopt powerful, continuous-improvement-based AI strategies by applying and modeling Sofbang's Chatbot Center of Excellence approach.