— rSTAR WEBINAR SERIES
Transforming Customer Lifecycle Services for a Fortune 500 Manufacturer
rSTAR Technologies is pleased to present a webinar that can help Enterprise Manufacturing companies understand how to seamlessly manage their large service operations by leveraging Customer Lifecycle Services aimed at improving customer experience (CX), retention, loyalty, and ROI.
Webinar On-Demand
The webinar features Bryan Schappell, who shares the Emerson story of partnering with rSTAR to successfully transform Customer Lifecycle Services into a customer-centric and profitable division.
rSTAR deployed a systematic solutions approach that transformed Emerson's Customer Lifecycle Services and enabled them to:
- Transform their service department into a revenue-generating area.
- Accelerate the DSO and generate faster income.
- Enhance asset management and lifecycle asset management.
- Empower field technicians with tools and technology to improve service.
- Improve customer experience, retention, and loyalty.
Best Suited For:
The webinar is best suited for Senior Executives and leaders looking to achieve predictable and desired outcomes through Customer Lifecycle transformation for improved customer experience, retention, loyalty, and ROI.
- CIO
- CTO
- VP of Customer Experience
- VP of Customer Service
- VP of Marketing and Sales
- VP of AppDev
Gain In-Depth Insights On How To:
- Improve customer experience
- Increase retention and loyalty
- Grow ROI
- Automate field service
- Make asset management a revenue machine
Best Suited for:
The webinar is best suited for Senior Executives and Leaders looking to achieve predictable and desired outcomes through Customer Lifecycle Transformation for improved Customer Experience, Retention, Loyalty and ROI.
- CIO
- CTO
- VP of Customer Experience
- VP of Customer Service
- VP of Marketing and Sales
- VP of AppDev,
Gain in-depth insights on how to:
- Improve Customer Experience
- Increase retention and loyalty
- Grow ROI
- Automate field service
- Make asset management a revenue machine
Meet the Presenters
Mark Dennen
CFO, Solairus Aviation
“rSTAR helped Solairus become an industry leader, and they made me look like a rock star to the rest of the executive team.”
Danny Asnani
VP of Client Engagement
rSTAR Technologies
A multi-decade veteran of the IT integration space, Danny brings a wealth of knowledge from a wide variety of enterprise transformations. Danny specializes in helping businesses turn theoretical technologies into real business gains.
Vivek Ahuja
VP of Technology
rSTAR Technologies
Vivek has been configuring and implementing cloud-based solutions since the invent of cloud computing. Vivek has helped numerous businesses adopt continuous-improvement-based AI strategies by applying and modeling rSTAR's Chatbot Center of Excellence approach.
