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Case Study

Elevating the Customer Experience with a Secure Portal

rSTAR extended and connected the elements of Oracle ERP Cloud for aviation asset management leader Solairus' high-flying customers.

In this case study, we’ll reveal:

  • How we integrated a highly complex reporting process
  • How we helped Solairus secure all customer data
  • How we created a customer-delighting portal

SIMPLIFYING REPORTING WHILE IMPROVING TRANSPARENCY & SECURITY

The Power of Oracle ERP & Integration Clouds

Challenge

Create a single access point and narrative for customers trying to understand where their money is going and how their assets are being managed.

 

 

Results

  • Significantly reduced reporting times
  • Migrated customer communication to a secure portal
  • Eliminated data transfer errors

TESTIMONIALS

Customer Perspective

Every customer who has seen this portal is absolutely in love with it because... they can download their attachments for audit reasons, for tax reasons, whatever is the case, and all of this is secure. Kudos to rSTAR for making our implementation a success!"
Mandar Pendse, Advisory CIO, Solairus Aviation

Without any investment in a data center, we put together a product that has turned our finance function into a marketing and business development tool."
Mark Dennen, CFO, Solairus Aviation