OmniMax faced significant accessibility issues due to their customer data being stored in their on-premises ERP. This created problems for both for account managers working in Salesforce and customers themselves. Seeking a new customer ordering and engagement system, they contacted rSTAR.
In this case study, we’ll reveal:
We pulled off a seamless customer experience that felt like more than a community portal - it was an extension of our existing site."
Elizabeth Rich -- IT Director, OmniMax International
rSTAR was extremely organized, and you could see they had experience with Oracle, Salesforce, and Digital Experience initiatives."
Elizabeth Rich -- IT Director, OmniMax International