A Fortune 500 manufacturer was looking to strengthen the connective tissue between the office and the field by extending the full functionality of their ERP and database to service technicians. Their goals were to improve communication and reduce time-consuming manual reporting.
In this case study, we’ll reveal how this manufacturer:
With this mobile field service toolkit in place, our enterprise is connected in ways that we’d previously only dreamed of. Technicians in the field get exactly what they need. Our business office personnel are able to do their jobs faster and better than ever. Best of all, we’re doing measurably better work for our customers.”
CIO, Fortune 500 Manufacturer
Mobile technology has enabled today’s workforce to work and operate beyond the confines of the traditional four-walled office space."